ONLINE REPUTATION MANAGEMENT FOR PUBLIC ENTERPRISE
Before doing business with you, people first look you up on Google.1 And if they see anything negative — true or not — they'll go elsewhere. We make sure customers only see the truth about your business by eliminating negative material from your top search results, including:
- Unfair news articles
- Disparaging blog posts
- Exaggerated reviews
- Hostile forum comments
- Outdated legal issues
- Blatant smear campaigns
- How we change your search results.
When deciding how to rank webpages in their results, search engines like Google act a lot like tabloid news weeklies — they rank pages in order of popularity.
Know what's being said about your business.
Anyone can post rumors and fake reviews online, any time — including competitors. And the longer negative material is on the Internet, the more damage it does — a recent study found that one bad online review can cut about 9% in revenues. So we help you identify problems early with:
- Monitor your reviews from one dashboard.
- Alerts when new reviews appear on review sites
- Sentiment analysis that identifies tone of review
- Coming soon, social network alerts!
- How we track your online reputation.
On the Internet, it's what you don't know that can hurt you. So we immediately begin searching the entire Web for specific mentions of your business.
Recent Case Studies
One of the largest education retail company had its founders involved in various scams which were denied but its competitor generated a lot of traction of the same on the internet. Also the AICTE , governing board in India had issues with them which furthur increased the defaming content on internet. Some of its own students also turned against and started posting content which was hurting the image of our customer. Currently signed off for monthly reputation insurance package.
" I am really thankful to the ORM team to manage and monitor my reputational risk online in the most optimized and cost effective manner across all social media platform and search engines. last but not the least crisis management was wonderful."